After lots of research, a call to my web host’s excellent customer service line, and hands-on technical help from my dear hubby, Larry, BBB is back on line and almost as good as new.
I want to share this information with you just in case you have a Word Press based website. If you don’t have that kind of a website, just quit reading now. LOL
The first clue something was amiss came first thing this morning when I had over 400 comments to my blog- all pending my approval. When I tried to log into my site, I got a message saying it was blocked due to a cyber attack called Brute Force. According to an excellent blog posted by InMotion hosting, this Brute Force attach is “A large botnet of around 90,000 compromised servers attempting to break into WordPress websites by continually trying to guess the username and password to get into the WordPress admin dashboard.” Read the full article here if f you love technical details
When my access was restored and some measures taken to protect the site from Brute Force, everything disappeared.
When you set up a Word Press site, the default log in is named “admin”. The vast majority of people select a password and then log in to their site using that Admin account. The bad guys figured this out and set up a robot type computer program to harvest passwords from these admin accounts.
That’s what happened to me. Not fun at all.
So, if you have an Admin account on your website, please contact your web hosting service and find out how to delete that account and set up a new one. Each hosting company has a unique process.
However, before you do this, back up your website. If I had done this first, I would not have had any drama.
There is a very helpful Word Press plug in called Back Up Creator. See details here
For $7 you can make an exact copy of your website and store in your home computer. Then, if there is a problem, this plug in allows you to restore your website in seconds. It’s very easy and works like a charm.
Here’s the moral of my tale of website woe:
1. Back up your Word Press website.
2. If you have an administrative log in named Admin- get rid of it following the instructions from your web host
3. Consider setting your comments to require your approval before they post onto your blog.
4. On days of computer trauma, old fashioned comfort food helps. We had meatloaf and mashed potatoes for dinner and I feel better already.
I lost some photos, a lot of comments, and several hours of work. However, at the end of the day, life and business are still pretty good!